Internet & networks
Find out whether the problem affects your PC, your network or the internet connection.
Wi-Fi connected but no internet
Joining Wi-Fi does not guarantee internet access. Compare another device on the same network to separate a PC-specific problem from a local-network or provider-side issue.
View solutionEthernet connected but no Internet
Windows detects a connected Ethernet link, but Internet access fails. A physical link does not establish that the router has Internet access: separate cable, port, PC and network.
View solutionInternet keeps disconnecting
Connectivity works, then drops again. Record which devices and connection types fail together; that pattern is more useful than repeatedly resetting the network.
View solutionERR_CONNECTION_TIMED_OUT in Chrome
Separate a site taking too long to connect from a failure affecting every site or only the Chrome profile.
View solutionERR_NAME_NOT_RESOLVED in Chrome
Check the site name and distinguish DNS name-resolution failure from a slow site or a general connection outage.
View solutionERR_CONNECTION_RESET in Chrome
Locate the connection interruption across the site, network, VPN or browser profile before changing DNS.
View solutionERR_TOO_MANY_REDIRECTS in Chrome
Distinguish a site redirect loop from local session data before deleting cookies.
View solutionERR_INTERNET_DISCONNECTED in Chrome
Chrome reports that the device is offline. Check the active connection before investigating a particular site.
View solutionERR_NETWORK_CHANGED in Chrome
The connection changed while the page was loading. Find out whether it happened once or keeps recurring.
View solutionERR_CONNECTION_REFUSED in Chrome
The connection was refused. Separate one site that will not accept a connection from a failure across many sites.
View solutionERR_EMPTY_RESPONSE in Chrome
The page sent no data. Compare other sites and a different session before deciding whether the site or your connection is involved.
View solutionERR_CACHE_MISS in Chrome
The page needs previously entered information to be submitted again. Check whether the operation already completed before agreeing to resend it.
View solutionERR_BAD_SSL_CLIENT_AUTH_CERT in Chrome
The site requires a client certificate and Chrome could not use it to authenticate you. Check the address and whether you need a managed certificate.
View solutionChrome shows “Aw, Snap!” when loading a page
Chrome had trouble displaying the page. Distinguish one site failing from a problem affecting several tabs; memory is not always the cause.
View solutionChrome shows “Page unresponsive”
One or more pages stopped responding and Chrome offers to close them. Give an active operation time before closing a tab with unsaved work.
View solutionNET::ERR_CERT_AUTHORITY_INVALID in Chrome
Separate one untrusted site certificate from a network or device problem. Check the scope without bypassing the warning or installing unknown certificates.
View solutionInternet works but is unusually slow
Compare devices, Wi-Fi and Ethernet, services, and times. Separate responsiveness from throughput before blaming the provider or changing DNS.
View solution