Error code

CE-108255-1

Sony defines CE-108255-1 as a game or application error. Its current page recommends updating the game and seeking PlayStation Repairs help if needed. It does not establish a single cause or direct a factory reset; the code alone does not prove GPU or SSD failure.

PS5 error CE-108255-1

Update the affected game and record when the error occurs before attributing it to PS5 hardware.

Try this first

1 quick checks · ~10 min

Check for a game updateThis is the first step on Sony’s current error page.

Step-by-step solutions

Check for a game update

Estimated time: 10 min
Easy
Low risk

This is the first step on Sony’s current error page.

Highlight the game on PS5, press Options and choose Check for Update. Install an offered update following the prompts.
Retry the failing action once. If downloading cannot connect, use the related internet issue; a failed download does not establish the cause of the original crash.

Sources:

Prepare a reproducible support case

Estimated time: 3 min
Easy
Low risk

Separate observations from an assumed cause.

Record the game, version, exact action and whether other titles were also affected. Do not repeatedly trigger crashes to fill out the list.
Find the system version in Settings > System > System Software > Console Information. Share the version without publishing the IP, MAC address or other details on that screen.

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Next step

Still not working?

If the updated game still reports CE-108255-1, contact PlayStation Repairs with those details. This guide does not prescribe deleting saves, rebuilding databases or resetting the console from a general application error code.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Source review: September 10, 2026. A documentation review, not a physical hardware test.