CE-107891-6Sony describes content that did not install correctly. This starts with content installation, rather than an application-update code or an unreadable Blu-ray Disc.
PS5 error CE-107891-6
Content did not install correctly. Locate the affected item before deleting and downloading it again.
Try this first
1 quick checks · ~3 min
Step-by-step solutions
Find the content in Storage
Check the title before choosing an action.
Find the game or content that showed CE-107891-6.
- Settings
- Storage
Confirm you can obtain it again from the library or its installation media. Do not select saved data or another title.
Advanced checks
Continue if the earlier steps did not help. Read each procedure’s precautions first.
Delete and reinstall only that content
Protect important data before proceeding.
Verify content access and recoverable copies of important saves. Delete only the affected installation from Storage.
Install the content again and test. If it fails again, wait and retry later rather than repeatedly deleting it.
Still not working?
If it still will not install, contact PlayStation with the title and code. Specify that installation fails so troubleshooting does not drift to unrelated password, network or disc-reading steps.
Sources
Documentation behind this guide. Editorial recommendations are identified separately.
Source review: . A documentation review, not a physical hardware test.