Error messageThe pause protects the device while its temperature is unsuitable. This message does not automatically mean the charger or battery is faulty.

iPhone shows “Charging On Hold”

Charging On Hold

Charging is paused because the iPhone is too hot or cold. Let it return to a normal temperature so charging can resume.

Try this first

1 quick checks · ~5 min

Let it return to a normal temperatureThe time needed depends on the environment and device.

Step-by-step solutions

Let it return to a normal temperature

Estimated time: 5 min
Easy
Low risk

The time needed depends on the environment and device.

If it is hot, move it out of heat and direct sunlight to a cooler place. If it is too cold, bring it to a normal room-temperature environment.
Lock the screen and let it rest. Wait for the temperature to normalize, then check whether charging resumes.
Do not use a refrigerator, freezer, ice or external heat to speed this up. Do not try to disable thermal protections.

Sources:

Apple Support

Next step

Still not working?

If the alert persists in a normal environment after resting, contact Apple. If the message clears but charging does not resume, follow the power and accessory checks.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Apple SupportOfficialIf charging is on hold on your iPhone or iPad

Source review: September 11, 2026. A documentation review, not a physical hardware test.