ProblemThis guide covers a connected accessory that does not play music or other media. If it will not pair, use the Bluetooth connection guide; if only calls fail, check Phone audio.

Bluetooth connected on Android but no music audio

If the accessory is already connected, check volume, audio destination and Media audio. You do not need to start by deleting the pairing.

Try this first

1 quick checks · ~3 min

Check volume and audio destinationStart at a moderate volume to avoid unexpectedly loud playback.

Step-by-step solutions

Check volume and audio destination

Estimated time: 3 min
Easy
Low risk

Start at a moderate volume to avoid unexpectedly loud playback.

Play music and check media volume on both the phone and accessory. Make sure the intended accessory is connected and selected for playback.
Check whether another paired device is receiving or playing the audio. Pause that playback or select the intended accessory, then test again.

Sources:

Google Android Help

Enable Media audio for that accessory

Estimated time: 3 min
Easy
Low risk

Menu names can vary by manufacturer.

Open the connected accessory’s settings and check that Media audio is enabled.
1. Settings
2. Connected devices
3. Bluetooth
If it was off, enable it and play music again. If the option is unavailable, check whether the accessory supports media audio; support for calls does not guarantee every feature.

Sources:

Google Android Help

Next step

Still not working?

If it remains connected without music while Media audio is enabled, contact the phone or accessory manufacturer. Mention whether calls work; do not reset all network settings as a first attempt.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Google Android HelpOfficialFix Bluetooth problems on Android

Source review: September 11, 2026. A documentation review, not a physical hardware test.