Error code
CE-107520-5

Sony directs users to install or update to the latest system software for CE-107520-5. The notice does not itself mean an update has already failed or that the console needs reinstalling.

PS5 error CE-107520-5

The console requires the latest system software. Check for a PS5 update rather than a game update.

Try this first

1 quick checks · ~3 min

  1. Check for a system updateSeparate system software from an app.

Step-by-step solutions

01

Check for a system update

Separate system software from an app.

  1. Open PS5 Settings and find System Software Update. Check whether the console offers a pending version.

  2. Finish your game and save progress before installing. Do not select reinstallation or reset options for this notice.

02

Install the offered update

Let the console complete the process.

  1. Start the normal update from the console and follow its prompts. Do not turn PS5 off or interrupt installation.

  2. Once finished, return to the operation that showed CE-107520-5. If an update-failure code now appears, follow that specific message.

Next step

Still not working?

If no update is offered and the notice persists, contact PlayStation with the installed version. Do not download unofficial firmware or reset the console based on this message.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Source review: . A documentation review, not a physical hardware test.

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