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Error code
CE-108360-8

The checks depend on whether you use an HD camera or a PlayStation Camera. Incorrect connection or positioning can prevent use; the code alone does not establish camera damage.

PS5 camera error CE-108360-8

PS5 cannot use the camera correctly. Check its connection, adapter when required and positioning before assuming a fault.

Try this first

1 quick checks · ~3 min

  1. Check your camera connectionFinish any broadcast before reconnecting.

Step-by-step solutions

01

Check your camera connection

  • Estimated time: 3 min
  • Easy
  • Low risk

Finish any broadcast before reconnecting.

  1. Confirm your camera model and that it is properly connected to PS5. For PlayStation Camera, check the adapter required to use it with the console.

  2. Secure the connections without forcing connectors and test again. Check model compatibility before buying another accessory.

Sources:
02

Check lighting and camera settings

  • Estimated time: 5 min
  • Easy
  • Low risk

Use a position where the camera can see you clearly.

  1. Improve room lighting and adjust camera distance and angle. Make sure the camera is not obstructed.

  2. Review the camera settings available on PS5 and retry the affected feature. If the camera is not recognized, check connection and compatibility before making further image adjustments.

Sources:
Next step

Still not working?

If it still fails with the correct connection and adapter, contact PlayStation with the camera model. Do not open the camera or console.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Source review: . A documentation review, not a physical hardware test.