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Error code
CE-100005-6

Sony’s current page defines CE-100005-6 as a game or application that cannot load and covers digital and disc versions. It does not by itself prove an optical-drive failure. Confirm the complete code before removing an installation.

PS5 error CE-100005-6

Distinguish digital and disc copies before reinstalling the game that PS5 cannot load.

Try this first

1 quick checks · ~3 min

  1. Confirm your copy before reinstallingAvoid removing a game you cannot retrieve.

Find your situation

See all the clues. Choose the one that matches what you observe.

Disc game

You have the disc and a PS5 with a compatible drive.

Digital copy

The copy is obtained from the account’s game library.

Step-by-step solutions

01

Confirm your copy before reinstalling

  • Estimated time: 3 min
  • Easy
  • Low risk

Avoid removing a game you cannot retrieve.

  1. For a digital copy, check availability in the account’s library. For a disc, confirm that you have the correct disc and inspect it for dirt or damage.

  2. Do not try to repair a cracked disc or insert objects into the drive. The next reinstall step targets the game; do not select Saved Data.

Sources:
02

Clean a dirty disc

  • Estimated time: 5 min
  • Easy
  • Low risk

Skip this for digital copies.

  1. Eject the disc normally. Use a soft, lint-free cloth intended for Blu-ray/DVD discs and wipe from the center outward.

  2. Reinsert it in the orientation specified for your console and try once. If the same code remains, consider reinstalling.

Sources:
Advanced

Advanced checks

Continue if the earlier steps did not help. Read each procedure’s precautions first.

03

Reinstall only the affected game

  • Estimated time: 30 min
  • Intermediate
  • Moderate risk
  • Data loss: Possible

Follow Sony’s path for the copy you own.

  1. On Home, highlight the game, press Options and choose Delete. Confirm the selection is the affected game, not a saved-data section.

  2. Reinstall from the library for a digital copy or from the clean disc. Let installation and downloads finish before testing.

Sources:
Next step

Still not working?

If it returns, give PlayStation the code, title, digital/disc format and reinstall result. Do not assume older descriptions that limit this code to disc reading apply to every case.

Sources

Documentation behind this guide. Editorial recommendations are identified separately.

Source review: . A documentation review, not a physical hardware test.